Privacy Policy

Last Updated: February 2025

1. Introduction

Auckland Digital TV ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information. This policy complies with the New Zealand Privacy Act 2020.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, address.
• Service Information: Details about the services you request.
• Payment Information: Payment details (credit card information is processed securely through our payment provider and is not stored by us).
• Website Usage Information: IP address, browser type, operating system, referring URLs, pages visited, and other browsing information (collected through cookies and similar technologies).
• Communications: Records of correspondence and conversations with you.

3. How We Collect Information

We collect information in the following ways:

• Directly from you: When you request a quote, book a service, contact us, or subscribe to our mailing list.
• Automatically: Through cookies and similar technologies when you visit our Website.

4. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and manage our Services.
• To process payments.
• To communicate with you about your service requests.
• To respond to your inquiries.
• To send you marketing communications (with your consent, where required by law).
• To improve our Website and Services.
• To comply with legal obligations.

5. Disclosure of Your Information

We may disclose your personal information to the following third parties:

• Service Providers: Companies that provide services on our behalf (e.g., payment processors, web hosting providers).
• Legal Authorities: When required by law or legal process.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using secure servers.
• Encrypting sensitive data.
• Limiting access to personal information.
• Regularly reviewing our security practices.

7. Cookies

We do not use cookies or similar technologies to collect website usage information. You can control cookies through your browser settings.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information: You can request a copy of the personal information we hold about you.
• Correct your personal information: You can request that we correct any inaccurate or incomplete personal information.
• Request deletion of your personal information: You can request that we delete your personal information, subject to certain exceptions.
• Complain: You can complain to the New Zealand Privacy Commissioner if you believe we have violated your privacy rights.

9. International Transfers

Your personal information may be transferred to and processed in countries outside of New Zealand. We will take steps to ensure that your personal information is protected in accordance with applicable data protection laws.

10. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website. Your continued use of the Website or our Services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

• Phone: 021 296 6090
• Email: digitalstream@live.com